Fix “Cannot open your default e-mail folder in Outlook” error
12:44 AM - Posted by NIA - 0 comments

Cannot open your default email folder in Outlook! Well, this is just one several common errors which take place in Outlook, and there is nothing in this which cannot be solved. So stop worrying, because we have various methods to deal with problem in question, so follow the steps given below to rescue your default e-mail folder right away –

What is the [pii_email_e6685ca0de00abf1e4d5] ErrorCode?

The [pii_email_e6685ca0de00abf1e4d5] Error is the code of the mistake that suggests that the Microsoft expectation is not precisely functioning. [pii_email_e6685ca0de00abf1e4d5] Error might result in an extremely frustrating experience for its users, which is very annoying.


Compatible with Outlook 2000, 2002, 2003, 2007, 2010, 2013 and supports Windows 8, 7 (32-bit/64-bit), Vista (32-bit/64-bit ), 2003, XP, 2000, NT4 (SP6).

Method 1:

  • Press the Windows button, type Outlook.exe /resetnavpane. (There is an space between Outlook.exe and / resetnavpane, so look for that while searching.

Method 2:
First check if the Outlook is in compatibility mode, then

  • Open My computer > Local Disk C > Program Files > Microsoft Office > Office 12 >Outlook.exe, and if you are using 64 bit machine, go to C:\Program Files x86\Microsoft Office > Office 12 > Outlook.exe
  • Make a right-click on Outlook.exe and click on “Properties”, and then click on “Compatibility” tab. Look for whether there is any checkmark on any of the compatibility mode options. One also has to make sure that he/she must click on “change settings for all users” tab at the bottom of the same screen and try for more similar check boxes in the window.
  • If the user see any check boxes in the compatibility mode options, one has to “uncheck all the boxes”, click on “Apply” and then OK.
  • Launch the Outlook again and check if the problem “cannot open your default email folder in Outlook” still persists.

One can also try these steps –

  • Go to the path – C:\Users\%Username%\appdata\local\Microsoft\Outlook
  • Now, check if there is any .ost files, if there is any, keep a backup of that and delete or rename that .ost file immediately.
  • Restart the Outlook and see if it works correctly.


Compatible with Outlook 2000, 2002, 2003, 2007, 2010, 2013 and supports Windows 8, 7 (32-bit/64-bit), Vista (32-bit/64-bit ), 2003, XP, 2000, NT4 (SP6).

Most probably it would work correctly, otherwise go for the Outlook PST Repair Tool, it will fix the problem in a flash as compared to the time one spent on manual ways to fix “Cannot open your default email folder in Outlook” problem. The user just needs to download, install and run it on his/her system. This tool needs no effort as needed to execute manual steps. Seeing is believing, go for it, try it and see for yourself.